TERMS OF SERVICE

Welcome to Scent Stories. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement.

  • You will use this website only for lawful purposes.

2. Products & Product Information

We offer a variety of glassware, drinkware, kitchen, and dining products designed for everyday use and special occasions.

We make every effort to ensure that product descriptions, images, dimensions, colors, pricing, and availability are accurate. However, occasional errors may occur.

We reserve the right to:

  • Correct pricing or product description errors.

  • Update product information at any time.

  • Modify or discontinue products without notice.

  • Limit product quantities.

  • Refuse or cancel orders when necessary.

3. Orders & Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order due to:

  • Product availability

  • Pricing errors

  • Payment verification issues

  • Suspected fraudulent activity

  • Violation of these Terms

  • Any other lawful reason

If payment has already been received, an applicable refund will be issued to your original payment method.

4. Pricing & Payments

All prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.

Payments are securely processed through trusted third-party payment providers.

We reserve the right to update prices, promotions, discounts, or product availability at any time without prior notice.

5. Shipping

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided as estimates only and are not guaranteed.

We are not responsible for shipping delays caused by:

  • Shipping carriers

  • Severe weather

  • Public holidays

  • Natural disasters

  • Transportation disruptions

  • Government actions

  • Other events beyond our reasonable control

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before placing an order.

7. Product Care & Safety

Many of our products are made from glass and require careful handling.

Customers should:

  • Inspect products upon delivery.

  • Wash products before first use.

  • Handle glassware carefully to avoid breakage.

  • Avoid sudden temperature changes unless the product specifically states it is thermal-resistant.

  • Keep glass products out of the reach of children whenever appropriate.

Improper handling or misuse may result in breakage or injury.

8. User Accounts

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Providing accurate and up-to-date account information.

  • Restricting unauthorized access to your account.

  • All activities that occur under your account.

Please notify us immediately if you believe your account has been accessed without authorization.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Website design

  • Logos

  • Graphics

  • Images

  • Product descriptions

  • Text

  • Icons

  • Videos

  • Digital content

is the property of Scent Stories or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Scent Stories shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website

  • Inability to use our website

  • Product misuse

  • Improper handling of glass products

  • Breakage after delivery

  • Shipping delays

  • Website interruptions

  • Technical issues

  • Loss of profits, business, or data

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.

  • Submit false or misleading information.

  • Attempt unauthorized access to our systems.

  • Upload viruses, malware, or malicious software.

  • Interfere with the security or functionality of the website.

  • Violate any applicable laws or regulations.

Violation of these Terms may result in suspension or permanent termination of your access to our website.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes become effective immediately upon publication on this page.

Your continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Store Name: Scent Stories

📧 Email: help.scentsstories@outlook.com

📍 Address: 1317 Lakeside Ave, Baltimore, MD 21218