Privacy Policy

🔒 PRIVACY POLICY

Welcome to Scents Stories. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from Scents Stories.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from Scents Stories, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely through third-party payment providers)
  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Our Website
  • Referral URLs
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Process secure payments
  • Ship your purchases
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Respond to inquiries and requests
  • Send promotional emails and special offers (only if you choose to receive them)
  • Comply with applicable legal obligations

3. Payment Security

Payments made through Scents Stories are processed by secure third-party payment providers.

We do not store your complete credit or debit card information on our servers.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Personalize your shopping experience
  • Support marketing and advertising efforts

You may disable cookies through your browser settings; however, some features of our website may not function properly.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only when necessary with trusted service providers, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Analytics providers
  • Marketing service providers
  • Government or legal authorities when required by law

These providers are permitted to use your information only to perform services on our behalf.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage system is completely secure.

7. Marketing Communications

If you subscribe to our newsletter, you may receive:

  • Exclusive Discounts
  • New Product Announcements
  • Seasonal Promotions
  • Special Offers

You can unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

8. Third-Party Websites

Our website may contain links to third-party websites.

Scents Stories is not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such information is discovered, it will be deleted promptly.

10. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain data processing
  • Request a copy of your personal information

To exercise these rights, please contact us using the information below.

11. Brand Disclaimer

Unless expressly stated otherwise, Scents Stories is not affiliated with, endorsed by, sponsored by, or an authorized retailer of any third-party fragrance brand.

All trademarks, logos, brand names, and product names remain the property of their respective owners and are used solely for product identification purposes.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any revisions become effective immediately upon being posted on this page.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Scents Stories

📧 Email: __________

📍 Address: __________